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Archive for the ‘2020 Models’ Category

A motorcycle braking system’s primary function is to adequately dissipate heat in order to increase the fade resistance and stop the vehicle.

The Italian company, Brembo, and their brake systems dominate the legendary circuits of the MotoGP and Superbike World Championships.

Solid Block of Aluminum

Brembo has recently introduced a new braking system for the Harley-Davidson flagship models as well as the new LiveWire with distinctive elements of performance, lightness and style.

It all starts with a solid block of aluminum, a material with extraordinary properties that not only have eye-catching surface finishings, but is able to combine low weight and stiffness.

The new radial monoblock caliper with 4 pistons (30 mm) boasts a unique design and the result takes full advantage of the material characteristics.

Motorcyclists know that caliper changes, even for an object of this small size may seem insignificant, but calipers are unsprung weights: even a few hundred grams more increase the braking distances, reduce the acceleration and make changing direction less stable/smooth.

New Radial Monoblock Caliper

Brembo manufactures braking components to ensure constancy of performance and that lever response is immediate with adjustable deceleration in any riding condition. Clearly, Brembo leveraged their 40-years of MotoGP success, to help improve the Harley-Davidson braking systems.

Another distinguishing feature of Harley-Davidson or Brembo’s OE braking system is the use of color.  Call it Italian creativity, but it is appreciated for its high quality standard, attention to detail and the importance of the braking systems’ aesthetics.

But, more to the point of aquatic habitats.

The Pacific Northwest is well known for its beer distilleries, marijuana shops, and hipster-forward culture (and lots of beards). It’s an attraction for foodies, coffee bean experts, hikers and features a diverse landscape of twisty back roads just outside the metro areas for wind in the face relief.

Salmon and the Pacific Northwest go hand in hand, but did you know that every time you grab and engage the brake lever, minute amounts of copper from brake dust is chemically degrading aquatic habitats, often in the form of toxic stormwater runoff which contributes to the killing of coho salmon?  It’s true.  Multiple studies demonstrate that stormwater runoff is unusually lethal to adult coho that return to spawn each year in watersheds.  The Washington State University study is HERE and the Ecological Society of America study is HERE.

To be fair, urbanization along with polluted runoff from automobile (268+ million in the U.S.) brake dust poses a greater challenge to fish species conservation, but motorcycle braking contributes to toxic stormwater runoff and recurrent coho die-offs.

Brembo Colors

I should’ve produced a truck load of “Save a Salmon, Don’t Brake” t-shirts hoping to get wealthy, but didn’t.

Are you looking for a way to get involved?  It’s expensive and not very practical for Harley-Davidson, but upgrading to carbon ceramic brakes don’t produce the same amount of toxic dust.

Motorcyclists can plant trees along the network of streams and rivers.  Or build rain gardens (vegetated basins or depressions which capture and absorb runoff) at their homes or neighborhoods to intercept stormwater that would otherwise flow onto city streets then to the rivers with polluted runoff — the main culprit for the decline of urban salmon populations.

Photos courtesy of Brembo and Harley-Davidson

All Rights Reserved © Northwest Harley Blog

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Pan America™

At the EICMA (Esposizione Internazionale Ciclo Motociclo e Accessori), motorsports show in Milan, Italy, earlier this week — Harley-Davidson debuted two new bikes.  Important to note is the difference in the terms “launch” vs. “debuted.”

The Milwaukee MoCo has aimed one of motorcycles at a market segment in which Harley-Davidson has never really participated.

It’s my view that Harley-Davison is slowly trying to build higher walls to keep “enemies” (competitors) from invasion. Marketing types call this “relevance” and “barriers to entry.”  Multiple financial reports from the company clearly indicate a struggle to fire up a new generation of riders.  The growing presence of electric vehicles is undeniable, but the premium-priced electric (LiveWire) motorcycle — is a non·start·er in terms of revenue!

And at the same time, there’s been an invading army (BMW, KTM, Triumph, Yamaha, Honda or Ducati counterparts) of adventure touring bikes (ADV).  Importantly, this segment is where customers seem particularly excited to buy new models year-after-year.  Even Italy’s floundering boutique bike builder, Moto Guzzi, has had to double the workforce in its Mandello del Lario plant to keep up with demand for the new V85 TT adventure bike ($12,990).  It’s simple.  A fresh new design, a fresh new motor, and a capable around town, comfortable on freeways and durable enough for off-road riding gets customers excited to put down money!

We could have a long-debate on why Harley-Davidson spent millions of R&D dollars much too early as part of their electrification strategy and if the mainstream motorcycle market is ready to encourage motorcyclists to switch to electric vehicles.

But, lets return to the point at hand.

The first new motorcycle is an adventure touring bike (ADV) called the Pan America™.  Astute readers are likely to have déjà vu as it looks very similar to the Pan America concept motorcycle teased out back in 2018.

The Pan America has a new liquid-cooled 60-degree V-twin engine labeled the Revolution Max that displaces 1,250-cc and is reported to make 145 horsepower and more than 90 pound-feet of torque. Impressive stats, especially for the MoCo, which typically has built larger displacement engines with less power and more torque.  The new ADV motorcycle differs from traditional Harley models.  The first item, is exchanging the belt-style final drive for a chain drive that allows simpler gearing changes and improves on the ability to repair if something goes sideways on the trail.  The ADV also leverages a rear trellis-style subframe for strength and reduced weight, which allows motorcyclists to mount different types of adventure-isk luggage to it.

Other advancements include new radial monoblock four-piston caliper brake system developed in collaboration with Brembo and an inverted fork setup, which is common on ADV bikes.  From a styling perspective, you’ll either love the bird-beak nose and squinty cyclops-like headlight or not.

Harley-Davidson® Bronx™

The second new motorcycle is a middleweight class and called the Harley-Davidson® Bronx™. It’s reported to have a smaller 975-cc version of the Pan America’s Revolution Max engine and produces 115-horsepower and 70 lb.-ft. of torque.  Style wise, the Bronx looks somewhat cookie-cutter in this crowded “streetfighter” market segment.  From press photos the motorcycle appears to be belt-driven.  Both motorcycles will roll on new co-branded Michelin tires.

Harley-Davidson says that it’s aiming to have both the Pan America and the Bronx in showrooms by the end of 2020.

Huh?!  A year away?

I like the adventure touring bike (ADV) lineup, but if I was in the market to purchase, it’s unlikely that I’d stall buying for a year to purchase an unproven ADV motorcycle.  I also think it will be a mistake if the MoCo expects its Harley-Davidson name to garner an ultra-premium price in this new segment as it has in the EV market with the LiveWire.

The Pan American should launched and be in showrooms in March 2020, not “late” 2020.

Photos courtesy of Harley-Davidson

All Rights Reserved (C) Northwest Harley Blog

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Harley-Davidson, Inc. (NYSE:HOG) reported the third quarter 2019 financial results in a press release HERE.

Key indicators the motor company reported was revenue from motorcycle and related products fell 4.9% Y/Y to $1.07B in Q3.  Motorcycle shipments were down 5.8% to 45,387 and gross margin fell one point to 29.9% of sales.  The company stated it expects shipments of 38,500 to 43,500 motorcycles in Q4 and 212K to 217K for the full year.

In other interesting financial sound bites; Harley’s Q3 marketing spend was up over 30% with efforts on the LiveWire and LowRider S television spots running in major markets across the U.S.  International retail sales were up 2.7% driven by growth in both developed and emerging markets.  In addition, Harley-Davidson gained 2.2 percentage points of market share during the quarter within the Touring and Cruiser segments, which represents approximately 70% of the total 601cc plus industry.

In the attracting more people to riding and keeping riders riding space (i.e. the 2027 strategic imperative) — in Q3 the company gained deeper analysis and insights on why people engage, participate and disengage from riding.

Lets call it a “participation lifecycle!”

H-D Marketing and Brand Amplification

Harley-Davidson now has an acute focus on how to influence each customer at their buying decision points to build the total number of committed Harley-Davidson riders.  By 2027,  the company will expand to 4M total Harley-Davidson riders in the U.S., grow international business to 50% of annual HDMC revenue, launch 100 new high impact motorcycles and do so profitably and sustainably.  Lastly, Harley added Amplified Brand as a growth catalyst in the More Roads to Harley-Davidson’s growth plans.

For example Harley-Davidson refreshed their brand look at major events during Q3 including Sturgis, World Surf League and Spartan races and recently announced we will be the presenting sponsor at next summer’s hotly anticipated Hella Mega music experience tour featuring Green Day, Weezer and Fall Out Boy.  The Hella Mega Tour being promoted by Harley-Davidson is the co-headlining tour of rock bands Green Day, Fall Out Boy, and Weezer. The tour was announced on September 10, 2019 and includes dates from March to August 2020.

Navigating Section 301 Tariff Process

You can’t have a finance report these days and not talk about TARIFFS!  The dizzying series of trade and tariff events over the last few months has pushed the trade war front and center into Harley-Davidson.  How to navigate the Section 301 Tariff process, prepare for any impact etc., is a challenge in of itself.  For the full year 2019, Harley-Davidson now expect impacts of recent EU and China tariffs to be approximately $105 million. This is a $5 million increase from prior expectations and is driven by an increase in Section 301 tariffs, which continue to shift with the breeze as part of global trade negotiations.

It appears that some developed nations will slip towards recession, and governments and companies keep hoping the signs of economic weakness in China would push all the parties to a “deal” table faster.  Harley-Davidson looks to continue mitigating the impact of tariff increases through tariff classification, tariff engineering, first sale, and other methods.  Some of which may have an impact on U.S. manufacturing jobs.
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Q3’19 Press Release:  HERE
Investor Slides:  HERE
Transcript of Q3’19 Financial Call:  HERE
More Roads Plan:  HERE
Hella Mega Tour:  HERE
Section 301 Tariffs:  HERE
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Photos courtesy of Harley-Davidson
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All Rights Reserved (C) Northwest Harley Blog

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Harley-Davidson LiveWire

The Harley-Davidson LiveWire electric motorcycle was officially unveiled in January 2019 at CES.  A lot of marketing hype surrounded the unveiling of the motorcycle with claims of it being the start of “a new focus for the brand that would inspire the next generation of riders.”

Then yesterday, Reuters broke the news that Harley-Davidson had stopped production and delivery (temporarily) of the LiveWire electric motorcycles, after discovering an issue related to the vehicle’s charging equipment. It was reported that the company discovered a “non-standard” condition during the final quality checks of LiveWire, which it already started shipping to dealers in late September.  There were glitches found in the product which has prompted additional testing and analysis.

Interestingly, Webster defines glitches “as a sudden, usually temporary malfunction or irregularity of equipment.”  A glitch like this is not something riders want in a $30,000 purchase!

The LiveWire motorcycle uses a Combined Charging System (CCS), which is a single connector pattern that offers enough space for a Type 1 or Type 2 connector, along with space for a two-pin DC connector allowing charging at up to 200 Amps.  As part of the announcement, the motor company informed current owners to NOT charge the motorcycles through standard home outlets and use only ChargePoint (direct-current stations) charging stations at authorized Harley dealerships to reload the battery.

Well isn’t that “a jolt” of inconvenience?!

For most riders, you’d like to start your day fully charged!  Meaning home charging is normally done at night while you eat, play with the kids, watch TV, and sleep!  There are two Harley-Davidson dealers in the Portland, Oregon metro area that have installed ChargePoint stations.  Finding an alternative direct-current charging station to reload the motorcycle battery on the way to work and then waiting for a couple hours is certainly not ideal.

Charge Locations – Portland, Or. Metro

There are couple of things to know about public charging: the 3 different levels of charging, the difference between connectors and the charging networks.  Riders can go directly to a dealer or try and locate charging stations using ChargeHub.

Knowing your motorcycle’s capabilities is very important and consult the dealer if not understood!

Public Chargers Levels:
Level 1 is the standard wall outlet of 120 volts. It is the slowest charge level and requires tens of hours to fully charge a 100% electric vehicle.
Level 2 is the typical EV plug found in homes and garages. Most public charging stations are level 2.
Level 3 chargers, also known as DCFC or DC Fast Chargers are the quickest way to charge a vehicle. Not every electric vehicle can charge at level 3 chargers.

In general, electric motorcycles are in a phase of adoption known as “the chasm,” (See: Geoffrey Moore’s technology adoption curve) a gulf separating early adopters from the majority of consumers.  It’s a treacherous position in the life of new technology/products, and often determines their success or failure.  One could debate that Harley-Davidson is targeting a market that does not really exist: young, “green” and affluent first-time motorcyclists.

This unattractive “glitch” will be over soon enough, but it does little to promote value creation and owning a Harley-Davidson electric motorcycle.

UPDATE:  October 16, 2019 — An unidentified H-D source tells Forbes:  “This is an issue with the 120v [charging] system, which includes an on-board charger, so it could be a vendor issue with that charger, a wiring harness issue, etc. The point I’d make is that the QC [Quality Control] process worked…there’s an issue, it was discovered before the bikes were shipped to dealers and customers, and I assume it will be fixed.”

UPDATE: October 18, 2019 — TechCrunch reported that Harley-Davidson has resumed LiveWire production.  “After completing rigorous analysis this week, we have resumed LiveWire production and deliveries,” Harley-Davidson said in a comment emailed to TechCrunch. “Customers may continue riding their LiveWire motorcycle and are able to charge the motorcycle through all methods. Temporarily stopping LiveWire production allowed us to confirm that the non-standard condition identified on one motorcycle was a singular occurrence.”

Photos courtesy of Harley-Davidson and ChargeHub

All Rights Reserved (C) Northwest Harley Blog

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2020 CVO™ STREET GLIDE®

It’s a slang expression and in general has the meaning of knowing if something is worth the trouble of trying to get it.

And in this case I’m thinking about the MSRP on Harley-Davidson’s 2020 lineup.

In 2019, the 10 models in the touring family: Road King; Street Glide; Road Glide; Road King Special; Electra Glide Ultra Classic; Street Glide Special; Road Glide Special; Road Glide Ultra; Ultra Limited Low; and Ultra Limited had starting prices which ranged from $19,289 to $28,089.  The new 2020 models starting prices range from $19,499 to $28,699.  The three 2019 CVO (Custom Vehicle Operations) models: CVO Street Glide (starting at $40,889); CVO Road Glide (starting at $42,339); and CVO Limited (starting at $43,889). The new 2020 CVO models are priced below.  I’m no Financial Samurai, but that’s getting squeezed!

But wait a minute.  Maybe it’s time to just accept the reason why the average new motorcycle price is so high is because the economy is booming and people seem to have money to spend. If people weren’t cashed up, prices would decline instead of rising to these historical levels.

So, let’s look briefly at the new 2020 models…

2020 CVO™ TRI GLIDE®

Harley-Davidson launched new models and a saddle-bag full of new technologies that are featured on the Low Rider® S model, the all-electric LiveWire™ model, a new CVO™ Tri Glide® model and a “re-styled” Heritage Classic.  Not mentioned in Harley-Davidson’s press release were the models which will not be returning for 2020: the Superlow, 1200 Custom and Forty-Eight Special, the Electra Glide Ultra Classic, the Ultra Limited Low and the CVO Road Glide. Also gone is the Road Glide Ultra, which is officially being replaced by the Road Glide Limited.

The LiveWire motorcycle as previously noted is powered by the all-new H-D Revelation™ permanent-magnet electric motor rated at 105 horsepower (78 kW) and producing 86 ft. lbs. of torque.  You may recall that back in January, Harley-Davidson made a splash at the Consumer Electronics Show (CES) in Las Vegas, with the LiveWire and stated they would start deliveries of the $29,799 all-electric motorcycle by this fall.  The motorcycle was initially rolled out for “beta testing” back in 2014 to H-D brand fans, but since then, the motor company has been working on fine-tuning the design and overall electrification.  Unlike an internal combustion engine (ICE), the H-D Revelation can produce 100 percent of its rated torque the instant the throttle is twisted, and 100 percent of that torque is always available, resulting in incredible, acceleration for an exhilarating ride. The LiveWire can accelerate from 0-60 mph in 3.0 seconds, and 60-80 mph in 1.9 seconds. And the high-voltage battery provides 146 miles (235 km) of city range or 95 miles (152 km) of combined stop-and-go and highway range as measured using the MIC City and MIC Combined tests.  The H-D Revelation motor is cooled by a water jacket, with coolant circulated through a small radiator, and is positioned longitudinally and low in the chassis to lower the motorcycle’s center of gravity, and aid maneuverability.

2020 Low Rider® S

The Low Rider S focuses first on performance. This motorcycle places emphasis on power, handling, and enhanced rider control, while maintaining the typical character of the Harley-Davidson. The motorcycle employs the Softail chassis, enhanced by premium suspension components tuned for aggressive riding and powered by the Milwaukee-Eight 114 engine.  The Low Rider S is really rooted in the legacy of the Low Rider models of the 1980s, that has a devoted following which spread world-wide from origins in Southern California.  The 2020 Low Rider S model has a base price of $17,999.

The Heritage Classic model has been restyled for 2020 “to give the bike a more appealing and nostalgia look of Harley-Davidson chrome.” The Heritage Classic is powered by the same Milwaukee-Eight 107 powertrain as the 2019 model and retains the same mechanics as its predecessor.  The base price for for the 2020 Heritage Classic is $18,999.

The Road Glide Limited, which replaces the Road Glide Ultra will offer the rider new premium luxury-touring features. The model is intended for long-haul touring and is equipped with the distinctive aerodynamic Road Glide shark-nose fairing with triple split stream vents that limit rider head buffeting. The motorcycle is powered by the standard Milwaukee-Eight 114 engine. The base price for the Road Glide Limited is $28,299.

2020 CVO™ LIMITED

The CVO Tri Glide is the newest addition to the company’s line of premium CVO motorcycles and labeled as the ultimate three-wheel motorcycle.  The trike will uphold the CVO standard for advanced technology, exclusive components, and attention to detail that is expected of CVO’s. The CVO Tri Glide will utilize the Milwaukee-Eight 117 powertrain that is unique to CVO models.

Base price for the 2020 CVO Tri-Glide is $48,999.
Base price for the 2020 CVO Limited is $44,039
Base price for the 2020 CVO Street Glide model is $40,539

The H-D™Connect service rolled out which is a cellular telematics control unit (TCU) that functions as an (LTE) enabled modem connecting the 2020 LiveWire™ and select 2020 Touring models to the cloud.  The service is built on the IBM Cloud and Panasonic’s OneConnect™ service.  It’s a ($12/month fee-based service – FREE 1st year) service that remotely connects the rider to their motorcycle through the Harley-Davidson App via a smart phone.  The built-in cellular connectivity with the IBM Cloud, IBM artificial intelligence (AI), analytics and Internet of Things will enhance the rider’s experience as well as keep the rider in the know with motorcycle status, notifications and alerts.  The press release, web site and product documents note that the service is not available in all markets and availability will vary.

H-D™ Connect

The motor company also launched the new Reflex™ Defensive Rider Systems (RDRS) — unlike previous model years Linked Brembo Brakes with ABS, the new system is a collection of technology designed to match motorcycle performance to available traction during acceleration, deceleration and braking, utilizing the latest chassis control, electronic brake control and powertrain technology.   With features like: Cornering Electronically Linked Brakes, Cornering-ABS, Cornering-Traction Control with modes, Drag Torque Slip Control, Vehicle Hold Control and Tire Pressure Monitoring (TPMS) the motor company upped it’s game to give the rider confidence and control in less-than-ideal situations.  Important to note is that RDRS is not a system to directly influence vehicle direction. This is a key difference between motorcycle RDRS and Automotive Stability Control. The rider is ultimately responsible for speed, steering, and path corrections.  The RDRS features are standard on the 2020 LiveWire, Trike and CVO models, and optional on all 2020 Touring models in the U.S. (except Electra Glide®Standard models).

Boom!™ Box GTS infotainment system has evolved with the latest look, feel and function of mobile phones and tablets and with durability and features designed specifically for motorcycling. Every element has been optimized to enhance the rider’s interaction with the motorcycle and connectivity.  Most notable is the GTS processes faster, has more memory and is much more responsive.  Start-up time is reduced from 21 seconds to 10 seconds,  Time to FM Audio is less than 6 seconds and Route calculation time is reduced from 10 seconds to 2.5 seconds.  The GTS replaces the Boom!™ Box 6.5GT system on MY19 Ultra Limited, Ultra Limited Low, Road Glide Ultra, Road Glide Special, Street Glide Special models, and is a factory-installed option on Street Glide, Road Glide and Ultra Classic models.  What DID NOT change and deserves a shout-out is the current audio sources are maintained: AM, FM, WB, XM, A2DP Bluetooth streaming and Digital Mass Storage compatibility!

Heather Malenshek, Harley-Davidson Chief Marketing Officer stated that “Harley-Davidson offers riders a host of new models, gear and accessories for 2020 as we leverage our unmatched ability to blend style, performance and technology in products designed to elevate the motorcycling experience.

Clearly rider and motorcycle assistance systems are rolling out faster and getting better at Harley-Davidson.  The advance technologies provide incremental improvements and make for inspiring marketing collateral.  But, the picture looks different for more price-sensitive customers when you shine a “Daymaker” headlamp on cost competitiveness.

The accelerating motorcycle costs are a good reminder that whatever you’re going through–whatever financial pressure or squeezing stress–the question at the end-of-day is–is it worth what it produces? i.e., is the juice really worth the squeeze?

UPDATED: October 1, 2019 — Previously neglected to include the role Panasonic Automotive has in connecting Harley riders to their motorcycle through a cellular connection to the telematics control unit (TCU) utilizing Panasonic’s OneConnect™ service. The OneConnect™ service complements the Harley-Davidson App and the new Harley-Davidson Connect service. Together, these systems link LiveWire riders with their motorcycle through their smartphone providing features such as motorcycle status, tamper alerts and vehicle location and service reminder and notifications.

References:
H-D Media Kit: (HERE)
More Roads to Harley-Davidson Plan: (HERE)

Photos courtesy of Harley-Davidson

All Rights Reserved (C) Northwest Harley Blog

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The number of businesses investing in the Internet of Things (IoT) technology continues to grow.  Harley-Davidson is one company that recognizes the benefits and has started to leverage IoT both internally as part of their manufacturing process and externally with the new H-D™ Connect service.

WTF?  Isn’t this a motorcycle blog Mac?  You lost me at that inter-web-thingy!

First off, lets set some context with a bit of IoT background:

The Internet of Things (IoT) is used across industries such as manufacturing, logistics, healthcare, agriculture, automotive and industrial markets.  Think connected cars, smart buildings, smart homes and smart city grids.  You’ve likely interacted already with internet-enabled appliances (refrigerators, washer/dryer, garage door openers), there are smart TV’s, there are wearable health trackers.  Need more specifics?  Think RING doorbells, NEST  thermostats or Philips Hue lightbulbs.  Just a few product examples that highlight IoT-based value creation.

The key point here is VALUE creation.  It involves performing activities that increase the value of a company’s offering and encourage customer willingness to pay.  That is the heart of any business model.  Simply connecting a “thing” to the Internet isn’t enough—you must be able to ensure that the data generated by that thing can be leveraged to enable new business benefits.  Whether that benefit is reducing your business’ costs or enhancing your customers’ experiences with new services, the systems chosen to power an IoT deployment must work reliably, be easy to manage, and help you get to real business.

That’s enough context.  Let’s circle the discussion back to motorcycles.

You may not know, but Zero Motorcycles produced a prototype of its first electric motorcycle in 2006 and began marketing them in 2008. In 2013 the company produced a mobile app enabling communication with the motorcycle using Bluetooth; effectively using the Internet of Things (IoT) to connect owner, motorcycle, and service facility.  The app allowed the rider to configure their motorcycle in a number of different ways. For example, it can be configured for a more energy efficient ride or for a higher performance ride using only the app. One of the rider benefits is that the app can also inform you of your current battery capacity as well as an estimation of how far you can travel on the charge.

In addition, the Zero Motorcycles can communicate directly to the manufacturer, dealer, or repair shop. Most vehicles today can communicate with the mechanic by being plugged into a computer, but it requires a trip to the garage. The Zero Motorcycle app allows the motorcycle to send that diagnostic information directly to the mechanic over the internet no matter where you are.  If a rider experiences mechanical problems with the motorcycle, all they need do is to tap the help button located in the app. The information is transmitted and the rider can get troubleshooting advice on location as well as having the company schedule a service appointment if desired. Rather than taking days to get your motorcycle into a mechanic for diagnosis, it is all done in minutes.

Now lets chat about the new H-D™ Connect service; a cellular telematics control unit (TCU) that functions as an (LTE) enabled modem connecting the 2020 LiveWire™ and select 2020 Touring models to the cloud.  It’s built on the IBM Cloud and launched earlier this week.  The H-D Connect (a $12/month fee-based service – FREE 1st year) service remotely connects you to your motorcycle through the Harley-Davidson App on your smart phone.  The fact that Harley-Davidson marketing boldly claims they “will lead the electrification of motorcycling”, is a stunning statement-of-hype when they basically imitated a 6-year old service from Zero Motorcycles!

H-D Connect uses built-in cellular (LTE) connectivity with the IBM Cloud, IBM artificial intelligence (AI), analytics and IoT to enhance the rider’s experience as well as keep the rider in the know with motorcycle status, notifications and alerts.  The rider is always “plugged in”.  Riders can check the battery charge status or the fuel level, available range, tire pressure (on TPMS-equipped models), ride mode (on equipped models), odometer, Infotainment software updates where applicable, and riding statistics.  There is even a GPS-enabled stolen vehicle tracking feature that lets riders share the motorcycle location with law enforcement.

It’s been reported that Harley-Davidson used IoT sensors as far back as 2013 along with other applications to keep track of production on its manufacturing facility in York, Pa., and can complete a new motorcycle every 86 seconds.  But, clearly Harley-Davidson’s desire to make money in the internet-connected space is not limited to physical motorcycle sales; other revenue streams become possible after the initial product sale, including value-added services, subscriptions, and apps, which over time might even exceed the initial purchase price of the motorcycle.

As more and more of our daily life is internet-connected and “recorded” by computers communicating with other computers, riders (myself included) have a legitimate concern about security.  There’s been very little information made available from Harley-Davidson in regards to how they will ensure the privacy of both rider, their riding data and the motorcycle stats.  How often are data logs taken from the motorcycle, streamed to the cloud and then reviewed, stored and archived?  Is the data encoded in a proprietary format, is it encrypted and who can review the data?  Does it require a double-top secret decoder?  The LTE cellular link is ideal to connect the motorcycle and it’s sensors to the dealer and motor company, but it also seems fairly simple to obtain or review that data for evidence that might be used later against the rider.

Any new technology hooked up to the web has the potential to become a surveillance device, even if it’s original purpose was benign.  Law enforcement “cartapping” or using “things” for surveillance has been possible for years, but maybe we should dwell on the benefits that we as a society can reap from this technology.  The new H-D Connect service and Harley-Davidson’s Internet of Things (IoT) platform may provide a reduction in motorcycle fatalities, provide increased benefits of predictive driving in real-time and a more energy efficient future once we’re all inter-connected to smart city grids.

We’ll know soon enough if Harley-Davidson’s internet-connected motorcycles and services actually increase the value of the company’s offering and encourage customer willingness to pay more.

Additional Information:

How Many Turns in a Screw? Big Data Knows — WSJ Paywall
IoT Makes Motorcycles, Helmets Safer, Smarter — Information Week
Harley-Davidson to Redefine Riding with IBM Cloud — IBM PR
How Smart Connected Products Are Transforming Companies — Harvard Business Review

Photos courtesy of Bosch and Deloitte

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What:  Replacement Rear Reflectors Missing from Kit. Without the rear red reflectors, the motorcycle has reduced visibility to other drivers, increasing the risk of a crash.

NHTSA Campaign Number: 19V574000

Potential Number of Units Affected — 12,733  (All markets (except Japan) are affected)

Summary — In April 2019, Harley-Davidson’s Technical Subcommittee (TSC) is notified by their Parts and Accessories Engineering group that the current P&A Detachables Tour-Pak kits for 2014 – current Touring models have been sold without reflectors to replace the original equipment rear reflector that may be removed on some models to install this kit.  An investigation was initiated.

Harley-Davidson Motor Company determined that the P&A Detachables Tour-Pak Luggage Conversion Kits (Part No. 53000291, 53000291A and 53000567) were not equipped with reflectors to replace the factory-installed rear reflector, which may have been removed when installing this kit. Installation of these kits may cause the vehicle to fail to meet federal regulations that require motorcycles to be equipped with a red reflex reflector on the rear of the motorcycle. The absence of these reflectors could reduce the rear conspicuity of the vehicle, possibly increasing the risk of a crash.  As such, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”

Remedy — In August 2019, Harley-Davidson initiated a recall on certain Touring and CVO Touring motorcycles, including 2017-2019 FLHTCU, FLHTCUL, FLHTK ANV, FLHTKL, FLTRU, FLHTK, and 2016-2019 FLHTKSE, FLHTKSE ANV, and FLTRUSE models equipped with a Harley-Davidson Detachable Tour-Pak Luggage Conversion Kit (Part numbers 53000291, 53000291A, and 53000567). The kit did not include replacement rear red reflectors for the ones that are eliminated by installing this kit.

Harley-Davidson has notified owners, and dealers will install the replacement reflectors, free of charge. The recall began August 19, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson’s number for this recall is 0629.

REFERENCE DOC: https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V574-9143.PDF
SERVICE BULLETIN: https://static.nhtsa.gov/odi/rcl/2019/RCRIT-19V574-0248.pdf

Notes — Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236, or go to http://www.safercar.gov.

Photo courtesy of Harley-Davidson.

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